Answer the question
before it’s a ticket

Turn a quick walkthrough into a help video and article your customers can follow, in their own language.

A Lassu help video of a product's welcome checklist playing with subtitles

Support answers the
same question every day

  • The same question, again

    New customers get stuck in the same few places, and each one opens a ticket.

  • Help articles fall behind

    Every release leaves old screenshots in the help center.

  • Not every customer reads English

    Customers want help in their own language, and translation rarely keeps up.

Walk through it once

Lassu turns a rough walkthrough into a clear help video, with no retakes and no editing.

A rough transcript with the ums, retakes and filler words struck out, beside the four-step script Lassu wrote from it: 24 seconds shorter, with 3 retakes and 9 filler words removed.

What every recording becomes

A natural voice, in your team’s languages

Keep your own voice or switch to a clear AI narrator, then publish the same video in French, Spanish, German and more.

A narration card for the AI voice Luna, warm and clear, in folders for English, French, Spanish and German

The guide writes itself

Every recording also becomes a step-by-step guide with screenshots. Need an FAQ, a job aid or release notes? They come from the same take.

A step-by-step guide titled Approve a vendor invoice, with tabs for an FAQ, a job aid and release notes, and its first step's screenshot from the recording

Turn your next answer
into a help video.